Privacy Policy
Last updated: July 24, 2026
xFinCompass Inc. ("xFinCompass", "we", "us") respects your privacy. This policy explains what we collect, how we use it, and the choices and rights you have.
Information we collect
- Account information — details you provide when you register or contact us, such as name, email, and login credentials.
- Communications — messages you send us, including consultations you start through WhatsApp or email.
- Usage information — how you interact with the platform, such as pages viewed, analyses run, and features used.
- Device and technical data — IP address, browser and device type, and similar information collected automatically.
- Cookies and tracking — including the Meta (Facebook) Pixel and similar technologies used to measure and attribute marketing.
How we use your information
- To provide, maintain, and improve the platform and its analysis.
- To communicate with you, respond to inquiries, and provide support.
- To measure and attribute marketing (for example, conversion events via the Meta Pixel) and to understand how the service is used.
- To protect the security and integrity of the service and to comply with legal obligations.
Cookies and tracking
We use cookies and similar technologies to operate the site, remember preferences, and measure marketing performance. This includes the Meta Pixel, which reports events (such as leads and sign-ups) to help us understand campaign effectiveness. Where required, we ask for your consent before setting non-essential cookies, and you can manage cookies through your browser settings.
How we share information
We do not sell your personal information. We share it only as needed:
- Service providers — hosting, analytics, and messaging partners (for example, Meta and WhatsApp) who process data on our behalf under appropriate safeguards.
- Legal and safety — where required by law, or to protect the rights, safety, and security of our users and the service.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.
Your rights and choices
Depending on where you live, you may have rights under laws such as the GDPR (EU/UK), CCPA/CPRA (California), and PIPL (China), including the right to:
- Access, correct, or delete your personal information;
- Request a copy of your data (portability) and restrict or object to certain processing;
- Opt out of the "sale" or "sharing" of personal information (we do not sell personal information); and
- Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us at support@xfincompass.com. We will respond in accordance with applicable law.
Data retention
We retain personal information for as long as needed to provide the service, comply with our legal obligations, resolve disputes, and enforce our agreements, after which we delete or anonymize it.
International transfers
We operate internationally, and your information may be processed in countries other than your own. Where required, we use appropriate safeguards for such transfers.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data and to address issues promptly.
Children
xFinCompass is not directed to individuals under 18, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. Material changes will be indicated by updating the "Last updated" date and, where appropriate, by notice within the service.
Contact
Questions or requests? Contact support@xfincompass.com.